Undertaking a community survey is important for measuring Council’s performance and service delivery and for finding out what residents and ratepayers think Council are doing well and to identify areas for improvement.
During April and May 2018, Council undertook a community survey to collect resident and ratepayer’s views on current and future services and facilities provided by Council.
Independent market research consultant McGregor Tan conducted the survey on behalf of Council through a mix of telephone interviews and online surveys. An agreed quota of 300 surveys was completed, with a representative spread of surveys completed by age, gender, household type and ward.
The results of the survey will be used as a benchmark for measuring Council’s performance going forward as well as to guide future spending priorities.