Policies, Procedures & By-Laws
Our policies, procedures, guidelines, codes and by-laws assist in decision-making for the day-to-day operations of Council.
You can also view these documents in person at our Mallala or Two Wells office. A copy may be obtained upon payment of a fee.
On this page: Policies, codes & procedures / By-Laws
Policies, codes & procedures
A policy is a high-level statement of position to guide Council and administration decision-making, and is formally adopted by Council by formal resolution.
A code (of practice or conduct) sets out Council’s commitment to a set of rules or minimum standards to be accepted.
A procedure (also known as a guideline) sets out specific administration responsibilities and processes (who, what, when, why) required to implement a particular area of Council policy, and inform the community of how Council will generally conduct business. Procedures are normally noted by Council when the policy is adopted by formal resolution. In some cases, Council may adopt a procedure that impacts the community.
Contents: Council Members / Community events & volunteering / Corporate management & administration /
Development, planning & regulatory / Finance / Infrastructure, environment & waste
Council Members
Allowances & Benefits Policy for Council Members 284.6 KB (PDF File, 284.6 KB)
Behavioural Management Policy for Council Members
Council Member Behavioural Management Framework
Behavioural Standards for Council Members 159.9 KB (PDF File, 159.9 KB)
Code of Practice - Access to Meetings & Documents 1.1 MB (PDF File, 1.1 MB)
Code of Practice - Meeting Procedures 695.6 KB (PDF File, 695.6 KB)
Communication Policy 229.3 KB (PDF File, 229.3 KB)
Council Member Acceptable Use of Information Technology Policy 274.0 KB (PDF File, 274.0 KB)
Information Management Policy 220.5 KB (PDF File, 220.5 KB)
Information Management Procedure for Council Members 227.2 KB (PDF File, 227.2 KB)
Mayor Seeking Legal Advice Policy 215.5 KB (PDF File, 215.5 KB)
Training & Development Policy for Council Members 184.0 KB (PDF File, 184.0 KB)
Use of Artificial Intelligence Policy 252.0 KB (PDF File, 252.0 KB)
Community events & volunteering
Code of Conduct for Volunteers 156.0 KB (PDF File, 156.0 KB)
Event Management Policy 122.1 KB (PDF File, 122.1 KB)
Safe Environments for Children & Vulnerable People Policy 268.9 KB (PDF File, 268.9 KB)
Volunteer Management Policy 126.9 KB (PDF File, 126.9 KB)
Waiving Administrative & Development Application Fees for Community Groups Policy 389.9 KB (PDF File, 389.9 KB)
Community Engagement Policy 529.1 KB (PDF File, 529.1 KB)
Corporate management & administration
Caretaker Policy 155.7 KB (PDF File, 155.7 KB)
Community Engagement Policy 545.7 KB (PDF File, 545.7 KB)
Community Requests, Complaints & Feedback Policy 250.1 KB (PDF File, 250.1 KB)
Request for Services Procedure 202.5 KB (PDF File, 202.5 KB)
Complaints & Feedback Procedure 255.0 KB (PDF File, 255.0 KB)
Internal Review of Decision Procedure 519.7 KB (PDF File, 519.7 KB)
Internal Review of Decision Application Form 306.6 KB (PDF File, 306.6 KB)
Emergency Management Policy 199.1 KB (PDF File, 199.1 KB)
Fraud, Corruption, Misconduct & Maladministration Prevention Policy 295.6 KB (PDF File, 295.6 KB)
Public Interest Disclosure Procedure 349.0 KB (PDF File, 349.0 KB)
Human Resource Management Policy 381.2 KB (PDF File, 381.2 KB)
Information Management Policy 220.5 KB (PDF File, 220.5 KB)
Lease & License for Community Land & Building Policy 490.4 KB (PDF File, 490.4 KB)
Media Policy 567.2 KB (PDF File, 567.2 KB)
Risk Management Policy 240.0 KB (PDF File, 240.0 KB)
Risk Appetite Statements 761.0 KB (PDF File, 761.0 KB)
Social Media Policy 285.4 KB (PDF File, 285.4 KB)
Social Media Community Guidelines
Use of Artificial Intelligence Policy 252.0 KB (PDF File, 252.0 KB)
Development, planning & regulatory
Enforcement Policy 422.7 KB (PDF File, 422.7 KB)
Legacy Development Applications Policy 135.4 KB (PDF File, 135.4 KB)
Mobile Food Vendor Policy 178.2 KB (PDF File, 178.2 KB)
Order Making Policy 438.5 KB (PDF File, 438.5 KB)
Road & Public Places Naming Policy 91.4 KB (PDF File, 91.4 KB)
Finance
Budget Management Policy 161.0 KB (PDF File, 161.0 KB)
Cemeteries Policy 203.1 KB (PDF File, 203.1 KB)
Council Vehicle Policy 332.1 KB (PDF File, 332.1 KB)
Credit Card Policy 249.1 KB (PDF File, 249.1 KB)
Disposal of Land & Other Assets Policy 217.1 KB (PDF File, 217.1 KB)
Financial Hardship Policy 453.2 KB (PDF File, 453.2 KB)
Financial Hardship Procedure 627.5 KB (PDF File, 627.5 KB)
Funding Policy 232.0 KB (PDF File, 232.0 KB)
Infrastructure, Property, Plant & Equipment Accounting Policy 288.9 KB (PDF File, 288.9 KB)
Internal Financial Controls Policy 394.2 KB (PDF File, 394.2 KB)
Procurement Policy 247.3 KB (PDF File, 247.3 KB)
Prudential Management Policy 515.0 KB (PDF File, 515.0 KB)
Rates Arrears & Debtor Management Policy 462.5 KB (PDF File, 462.5 KB)
Rating Policy 443.4 KB (PDF File, 443.4 KB)
Travel & Hospitality Expenditure Policy 202.9 KB (PDF File, 202.9 KB)
Treasury Management Policy 525.2 KB (PDF File, 525.2 KB)
Infrastructure, environment & waste
Asset Management Policy 135.3 KB (PDF File, 135.3 KB)
Borrow Pit Policy 323.3 KB (PDF File, 323.3 KB)
Community Wastewater Management System Policy 197.0 KB (PDF File, 197.0 KB)
Customer Service Charter (Community Wastewater Management System) 279.9 KB (PDF File, 279.9 KB)
Land Under Roads Policy 182.3 KB (PDF File, 182.3 KB)
Light Fleet, Plant & Heavy Vehicles Replacement Policy 350.2 KB (PDF File, 350.2 KB)
Private Works Policy 75.3 KB (PDF File, 75.3 KB)
Reserve Development Policy 149.5 KB (PDF File, 149.5 KB)
Resident Contributions to Road Sealing Policy 139.2 KB (PDF File, 139.2 KB)
Rural Property Addressing Policy 71.3 KB (PDF File, 71.3 KB)
Vegetation Management Policy 162.5 KB (PDF File, 162.5 KB)
Vehicle Crossover Policy 152.8 KB (PDF File, 152.8 KB)
Verge Landscaping & Maintenance Policy 1.0 MB (PDF File, 1.0 MB)
Waste & Recycling Services Policy 154.1 KB (PDF File, 154.1 KB)
Water & Sewerage Services Hardship Policy 255.4 KB (PDF File, 255.4 KB)
By-Laws
A by-law is a local law that Council, under section 246 of the Local Government Act, can create to have powers to respond to community needs and address matters which are not addressed under any other act. We have 5 by-laws:
1. Permits and Penalties By-Law 2019 1.6 MB (PDF File, 1.6 MB)
2. Local Government Land By-Law 2019 3.4 MB (PDF File, 3.4 MB)
3. Roads By-Law 2019 1.1 MB (PDF File, 1.1 MB)
4. Dogs By-Law 2019 1.7 MB (PDF File, 1.7 MB)
5. Moveable Signs By-Law 2019 1.7 MB (PDF File, 1.7 MB)
Last updated 22 April 2026