Social Media Community Guidelines
Social media provides Council with a means to engage in meaningful, two-way communication with our community.
We listen to our community’s needs and generally allow uncensored discussion, only removing content that is deemed inappropriate within the definitions of our Social Media Policy or these community guidelines. We expect community members to treat each other with respect and courtesy. These standards apply to all interaction on our digital platforms, including official pages on social media websites.
Under no circumstances is the following content permitted on Adelaide Plains Council social media accounts, whether published by Council, Council Members, employees, or the community:
- Abusive, profane or sexual language.
- Discriminatory material in relation to a person or group based on age, colour, creed, disability, family status, gender, nationality, marital status, parental status, political opinion/affiliation, pregnancy or potential pregnancy, race or social origin, religious beliefs/activity, responsibilities, sex or sexual orientation.
- Illegal material or materials that are designed to, or are likely to, encourage law breaking.
- Materials that could compromise Council, employee, Council Member or system safety.
- Materials which would breach applicable laws (defamation, privacy, trade practices, copyright, financial rules and regulations, fair use, trademarks).
- Confidential information about council, employee, members, or third parties.
- Material which would bring the Council, employees, members into disrepute, other than a complaint that is made using reasonable language.
- Personal details or references to employees, Council Members or third parties, which may be inconsistent with the Privacy Act 1988 (Cth).
- Defamatory content.
- Spam: meaning the distribution of unsolicited bulk electronic messages.
- Statements which may be considered to be bullying or harassment.
Any content containing the above will be hidden or removed. Breaches of our community guidelines may result in an account being blocked from accessing or engaging with our digital profiles. Repeated comments breaching our community guidelines on a single post may result in comments on that post being turned off.
If you have concerns about inappropriate content on an Adelaide Plains Council social media page you can alert us via a direct message on that same platform.
When accessing or participating in Adelaide Plains Council digital media spaces you agree to also comply with the terms and conditions specified by that platform.
Privacy and data
We recommend that our community understands the privacy settings for their individual accounts on each platform they use.
Under the State Records Act 1997, social media is an official record and all content posted in connection to an Adelaide Plains Council profile will be recorded (including direct/private messages and comments on posts).
We use online analytic services to help assess our content to help us improve the user experience and relevance of information. This is done using cookies, pixels, and Google Analytics which are services that collect information about internet usage. The Office of the Australian Information Commissioner provides easy to understand information on how data may be used across the internet and how Australian users can protect their privacy.