Coronavirus (COVID-19) Health Alert

Temporary Office Closure

Due to COVID-19, the Two Wells Service Centre will be closed until further notice.

Council’s principal office at Mallala remains open however in light of the Prime Minister’s recommendation to stay at home and self-isolate as much as possible, and to only leave the house for essential reasons, we continue to encourage customers to consider alternatives to visiting Council’s offices to request a service:

telephone on 8527 0200
email at
website at

COVID-19 Information

If you are concerned about COVID-19 go to the Australian Government Department of Health website for the latest medical advice and official reports by clicking here

For information relating to Adelaide Plains Council please visit

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General Rate Rebate for Residnetial and Primary Production Properties with Significan Valuation Increase in 2019/202 Financial Year

General Rate rebate for Residential and Primary Production Properties with Significant Valuation Increase in 2019/2020 Financial Year. In order to reduce the impact of valuation increase of properties on ratepayers, Councillors resolved to grant a discretionary rate rebate in relation to Primary Production and Residential properties.

Ratepayers will be eligible for a 100% rebate of the amount of general rates (excluding fixed charge) that exceeds the 2018/2019 general rates by more than 10% for Primary Production properties and 15% for Residential properties, subject to the following:-

  1. The property has not changed ownership since 1 July 2018; and/or
  2. The property has not been subject to improvements by way of a Development Application with a value in excess of $20,000 since 1 July 2018; and/or
  3. The property owner has exhausted all avenues for valuation objections under the Valuation of Land Act 1971.

Ratepayers can expect to receive their 2019/2020 Annual Rates Notice from around 29 July 2019.

The Rate Rebate Application Form is now available and can be accessed by visiting our Forms Page.

For more information about applying for the rate rebate, please contact Council’s Rates Officer on (08) 8527 0200.

Summary Annual Business Plan 2019 - 2020

Summary Annual Business Plan 2019-20

Pursuant to Section 152 of the Local Government Act 1999, Council hereby adopted a fixed charge for the amount of $108.21 in respect of rate able land within the area. A waste collection service charge of $142.00 has also been levied to those properties that have access to the service.

The Adelaide Plains Council has 3 differential rates for the 2019//2020 financial year as per the rating structure. All rateable properties are classified as follows:

  • Industry/Commercial 0.601783 cents in the Dollar
  • Residential, Vacant Land & Other 0.462942 cents in the Dollar
  • Primary Production 0.420867 cents in the Dollar

An Overview of Council Rates

Council rates are governed by the Local Government Act 1999 (see Chapter 10 Rates and Charges) which can be found on the Parliamentary website:

Council rates are the single biggest source of revenue for councils, as each financial year a council must adopt a budget and then set the rates according to the revenue needed. Councils have a variety of rating options available and need to determine the fairest method to use for their local community. Options include having a single rate apply to all properties or a different rate according to property uses and location.

Council uses capital value (land plus improvements) and differential rating for determining what share of the total rate revenue individual ratepayers are required to pay.

Objection to Valuation

These valuations are provided by the State Valuation Office, however ratepayers may object to valuations if they consider them to be inaccurate.

If you disagree with the recent statutory valuation of your property you may submit a written objection to the Office of the Valuer-General.

You can lodge an objection if you consider that the property value is too high, or too low.

For more information about objecting to a property valuation, please contact the Office of the Valuer-General on 1300 653 346, or visit

Payment of Rates

Each ratepayer must be given the opportunity to pay their rates in quarterly instalments.

The instalment dates for 2019/2020 Financial Year are:

  • 06 September 2019
  • 06 December 2019
  • 06 March 2020
  • 05 June 2020

Any ratepayer who may, or is likely to experience difficulty with meeting these payment dates is invited to contact the Rates Officer, (08) 8527 0200 to discuss alternative payment arrangements. Such inquiries are treated confidentially by the Council.

Advance Payments

Ratepayers may choose to make fortnightly or monthly payments in advance towards their rates if this suits their budgetary circumstances. No interest is paid on these amounts due to the additional transaction processing costs associated with this service.

Postponement of Rates

Residential property owners with a Seniors Card may apply to postpone payment of rates until the property is sold. Postponed rates are a charge on the land. Statutory interest will continue to be charged on postponed rates but will be payable on sale of the property.

Late Payment of Rates

The Local Government Act provides that Councils impose a penalty of a 2% fine on any payment for rates, whether installment or otherwise, that is received late. A payment that continues to be late is then charged an interest rate, set each year according to a formula in the Act, for each month it continues to be late.

Discretionary Rebates

The Local Government Act 1999 enables Council to grant discretionary rebates up to 100% for land used for the purposes of a community benefit. Council has adopted a policy concerning such rebates; further information can be obtained by contacting the Rates Officer on (08) 8527 0200.


A rate cannot be challenged on the basis of non-compliance with this policy and rates must be paid in accordance with the required payment provisions.