Council Offices and Library Re-Open

In accordance with the latest expert advice and in particular, the Emergency Management (Stay at Home No 3) (COVID-19) (Revocation) Direction 2020, Council’s Offices (both at Mallala and Two Wells) will re-open from 9am, Monday 23 November 2020.

Council’s Library Service will also recommence as per usual operating hours, with our Two Wells branch open from 9am, Tuesday 24 November 2020.

Further to our precautionary action to shut our Two Wells Service Centre last week, this site has since undergone a thorough clean and we are confident that there are no immediate risks to the health and safety of our community or staff.

Hygiene and social distancing measures remain in place and must be adhered to, including regular hand washing/sanitising and observing the one (1) person per four (4) square metres rule, which means only one (1) customer at the front counter at any time.

We strongly encourage customers to consider alternatives, where possible, to visiting Council’s offices to request a service. Requests can be submitted by:

Council’s response to COVID-19 is being guided by the latest advice from government and health authorities. Further updates can be accessed at

We appreciate your continued understanding and patience during this time.

COVID-19 Information

If you are concerned about COVID-19 go to the South Australian Government website dedicated to COVID-19 for the latest medical advice and official reports by clicking here

For information relating to Adelaide Plains Council please visit

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Emergency Management

Types of Emergencies

Type of Event
Hazard Leaders (i.e. Planning)
Control Agencies (i.e. Response)
Aircraft Accident N/A SA Police (SAPOL)
Animal, Plant and Marine Disease Primary Industries and Resources South Australia (PIRSA)Primary Industries and Resources South Australia (PIRSA)
Bomb Threat N/A SA Police (SAPOL)
Earthquake Department of Planning, Transport and Infrastructure (DPTI)SA Police (SAPOL)
Escape of Hazardous Materials Safe Work SA

SA Country Fire Service (SA CFS) (Rural) or
SA Metropolitan Fire Service (SA MFS) (Urban)

Extreme Weather SA State Emergency Services (SASES)SA State Emergency Services (SASES)
Flood Department of WaterSA State Emergency Services (SASES)
Food/Drinking Water Contamination N/A Department of Health
Fuel, Gas and Electricity Shortages N/A Department of Planning, Transport and Infrastructure (DPTI)
Human Disease/Epidemic Department of HealthDepartment of Health
Information and Communication Technology (ICT) Failure N/A Department of Planning, Transport and Infrastructure (DPTI)
Marine Transport Accidents N/A SA Police (SAPOL)
Oil Spills - Marine and Inland Waters N/A Department of Planning, Transport and Infrastructure (DPTI)
Rail Accident N/A SA Police (SAPOL)
Riverbank Collapse Department of WaterSA Police (SAPOL)
Road/Transport Accident N/A SA Police (SAPOL)
Rural Fire (Bushfire) SA Country Fire Service (SA CFS)SA Country Fire Service (SA CFS)
Search and Rescue - Land and Sea N/A SA Police (SAPOL)
Search and Rescue - Structure (USAR) N/A SA Country Fire Service (SA CFS) (Rural) or
SA Metropolitan Fire Service (SA MFS) (Urban)
Siege/Hostage N/A SA Police (SAPOL)
Terrorism SA Police (SAPOL)SA Police (SAPOL)
Urban Fire SA Metropolitan Fire Service (SA MFS)SA Metropolitan Fire Service (SA MFS)

Emergency Management Plans

In South Australia we have become all too familiar with the devastating loss that takes place when natural disasters occur. Bushfires, floods, heatwaves, intense storms and biosecurity incidents have a significant impact on individuals, families and communities, and consequences for our people, economy, environment, and infrastructure. Climate change will continue to increase the frequency and severity of such extreme weather events, leading to even greater impacts upon the South Australian people and government.

South Australia's emergency management arrangements are guided by the key principles of emergency management: prevention, which seeks to eliminate or reduce risk; preparedness, which puts people, plans, training and equipment in place to cope should an emergency take place; response, which involves activating the plans in place; and recovery, which involves community restoration after an emergency occurs.

All sectors of the community have a collective responsibility when it comes to emergency management. The State Emergency Management Plan outlines the roles and responsibilities of all those who play a part in emergency management – from state and local government agencies, to communities and individuals.

The State Government's Emergencies Website will provide vital information to assist you to:

  • Understand the support that council and state government can provide before, during and after an emergency
  • Identify who to contact for emergency assistance
  • Improve your understanding of emergencies
  • We strongly encourage you to become familiar with the contents on this website and make the appropriate arrangements to preserve and save the lives of you and your family, as well as to protect the environment, property and infrastructure where possible

Emergency Management Plan Documents:

National Disaster Resilience Program Funding

Contact SAFECOM on 8115 3927 or email Alternatively, you can visit their website here.

Storms and Floods

The Adelaide Plains region is prone to extremes: dry, fire danger days through one season, and fierce storms and flooding the next. For this reason residents are encouraged to remain prepared not only for bushfire, but also for severe storms and possible flooding.

Storms and flood damage in South Australia often has a higher average annual cost than bushfires, and you can be indirectly affected by storm damage if your usual access roads are cut, or you have no power or telephone.

The best advice for storm and flood preparation and response comes from the SES.

The state government also has some great resources you can use in storm preparation:

Community - Adaptation Studies

  • Coastal Settlements Adaptation Study Middle Beach
  • Coastal settlements Adaptation Study Thompson Beach
  • Coastal Settlements Adaptation Study Webb Beach

Animals in Emergencies

Flood / Storm

Looking after your pets - Pets are an important part of the family and they are equally, if not more, affected by storms in particular.

  • During a storm they could be frightened by thunder, lightning or heavy rain
  • If a flood occurs they might need to be evacuated from their usual space
  • During a heatwave they will need easy access to shade and cool water
  • Make sure you include your pets in your emergency plan, and ensure they have a collar, registration tag and microchip in case you are separated from them



Bushfire and Prevention

Bushfire prevention is a year-round responsibility and a necessity for property owners in the Adelaide Plains. Your responsibility extends further than just a weekend clean up to a range of actions that minimise the risk to you, your family and your property in the event of a bushfire.

Resources from the CFS provide advice to prepare your property and your family, help you plan for bushfire danger season and develop a Bushfire Survival Plan. Making an informed decision well in advance of a bushfire whether you should stay in your house or go is perhaps the most important decision you and your family can make to protect yourselves.

PLEASE NOTE: It is critical to plan ahead and leave whilst it is safe to do so. It is an extreme risk of driving or being caught out in a vehicle when a fire has taken hold.

The Department for Environment and Water (DEW) also conduct a schedule of 'prescribed burning' as part of the department's fire management program. Prescribed burning is the controlled use of fire to a particular area of landscape. The aim is to reduce fire fuel hazards, manage native vegetation and protected biodiversity in strategic areas of South Australia's parks and reserves.


Emergency Response - Quick Links/Contact Details

Type of Event

If there is an immediate threat to life or property
(Police, Fire or Ambulance)

Dial 000 or Text 106 N/A
CFS Bushfire Information Hotline 1300 362 361 LINK
SES Floods and Storms 132 500 or 08 8463 4171 (General Enquiries) LINK
ABC Emergency - Warnings and Information across Australia N/A LINK

South Australian Fire and Emergency Services Commission
(Relief Centres, Preparation and Recovery Information)

Alert SA - Sources of Emergency Information in South Australia N/A LINK
BOM Emergency Warnings N/A LINK
Prepare for a bushfire, during a bushfire and after a bushfire N/A LINK
Animals in Emergencies Framework (PIRSA) N/A LINK
Bushfire Information for Primary Producers N/A LINK
CFS Pets and Livestock N/A LINK
Pets in Emergencies N/A LINK
Keeping your Pet Safe in a Natural Disaster (Australian Veterinary Association) N/A LINK
Psychlogical Perparedness and Recovery N/A LINK
SA Health Extreme Heat Strategy N/A LINK
Aged Care Industry Association (Private Providers) N/A LINK
Extreme Heat N/A LINK
BoM Heat Wave Service for Australia N/A LINK
SES Heat Safe N/A LINK
Emergeny Alert N/A LINK
Australian Banking Association - Financial HelpN/ALINK