Support Available

At Adelaide Plains Council we understand that not everyone is comfortable with technology, so here is a list of various support services available to you.

Council Staff

If you would like Council Staff to assist you with lodging your application, you can phone (08) 8527 0200 or email info@apc.sa.gov.au.

Please note if you visit the office without an appointment we may not be able to assist you at that time, and you may be asked to come back another time.

SA Planning Portal

The Portal has a wealth of information and guides available to assist you navigate the new system.

PlanSA Helpline

For all enquiries about the Planning and Design Code, please phone the new PlanSA Helpline on 1800 752 664

Out of hours assistance

You can also email Department of Planning, Transport & Infrastructure (DPTI) staff at dpti.plansa@sa.gov.au.